Services
A Full Service Pellet Stove Company
Pellet-Stove-Service.com provides professional in-home pellet stove repair, maintenance, and diagnostics across Southeastern Massachusetts. With over 20 years of hands-on field experience, we service all major pellet stove brands and models.
How we work
Each service starts with a cleaning
Each service starts with a thorough cleaning of both the appliance and its venting. A clean stove and vent system are essential for safe operation and accurate diagnostics, as ash, soot, and debris can hide problems and restrict airflow. Cleaning first allows us to properly inspect components, identify issues, and ensure reliable, efficient operation before any further service is performed.
Whether your stove needs a quick repair, seasonal maintenance, or full refurbishment, we deliver reliable solutions that keep your home warm, safe, and efficient.
In season
In-Season Pellet Stove Service Call
This is our standard, technician-grade maintenance appointment, trusted by thousands of customers since 2003. During this visit, we inspect, test, and adjust all major stove systems and complete a full startup cycle to confirm safe and efficient operation.
Common issues addressed include no-start conditions, unexpected shutdowns, poor airflow, feed problems, ignition faults, sensor errors, and noisy or failing motors.
Parts
Because there are too many makes and models to stock every part, some repairs require ordering components. We do have access to the largest parts supplier in the country, located right here in Massachusetts (we helped build the company). Their selection of OEM, OE and AMP parts must be paid for in advance but can be in our hands usually overnight, or sooner if ordered by 2pm.
Back-ordered parts ship directly to you as supply allows. Parts ordered through us may be installed for a $125 flat fee visit when our scheduling permits.
Off season
End of Season Pellet Stove Service
The End-of-Season Service is a comprehensive teardown, cleaning, and inspection designed to return your pellet stove to a proper baseline operating condition before the next heating season.
This visit includes full cleaning of the appliance and venting system, inspection of installation and safety compliance, and evaluation of all operational components including combustion, fuel delivery, ignition, airflow, and control systems. Door seals, gaskets, motors, sensors, and mechanical components are inspected and serviced as needed to ensure proper function and reliability.
Most stoves do not require additional parts. If needed, replacement components are recommended and installed only with your approval.
Everything included in End-of-Season ServiceService plan
Hassle-Free Heat™ Service Plan
The Hassle-Free-Heat™ Service Plan provides full-season support to keep your pellet stove operating safely and reliably throughout the winter.
This plan includes a complete End-of-Season Service plus a reserved mid-season visit during the heating season. The off-season visit restores the stove to proper baseline condition through comprehensive cleaning, inspection, and preventive maintenance. The mid-season visit ensures continued reliability and can be used for cleaning, adjustments, performance corrections, or installation of wear parts if needed.
Service Plan customers receive scheduling priority and reserved service capacity during the busiest time of year.
See the Hassle-Free Heat™ planFlexible payment methods
Repairs get expensive. We understand that everything costs more than it used to and probably more than it should. It’s reasonable to question whether a repair or paying for a service plan is worth it. We empathize with that concern. We offer flexible payments through Square: simply select Afterpay when booking your service or signing up for the End of Season Service or our Hassle-Free Heat™ Service Plan.
…Because a clean stove is a happy stove.
Book online in about a minute, or text us at (774) 202-9696.
